Lesson 2: Enhancing Webinar Participant Engagement

5.4. Audio

The audio feature lets audience members speak during the presentation. Typically, participant audio is muted during a webinar and only the speaker can unmute it. Otherwise, there can be too many distractions from background noise or interruptions from participants who may speak at inopportune times.

If you allow participants to use the audio feature, you should specify how they may do so at the beginning of your webinar. One way is to have them request it in the chat window or use an emoticon such as hand-raising. 

In general, using the audio feature is most feasible when you have a small number of participants. It can be a useful way to give participants the opportunity to share their experiences when using the chat window is not appropriate.